Business Name: Duplexity

Effective Date: October 1st, 2026

1. SMS Messaging Terms & Compliance

1.1 Program Description
Duplexity is a real estate investment and renovation company focused on transforming residential properties through acquisition, design, construction, and value-add strategies. Duplexity complies with all applicable fair housing laws and does not discriminate based on any protected class. Information provided through our website, communications, or marketing materials is for general educational purposes only and does not constitute legal, tax, financial, or investment advice. Real estate investing and renovation involve risk, and results are not guaranteed. Services are provided pursuant to written agreements and, where applicable, by properly licensed professionals.

By opting in to receive SMS or text communications from Duplexity, you consent to receive service-related and informational messages that may include, but are not limited to:

• Appointment confirmations and reminders
• Project or consultation updates
• Document or information requests
• Follow-ups related to property or service inquiries
• Customer support and service communications
• Scheduling confirmations or rescheduling updates

Message frequency may vary depending on your level of interaction and stage in the service or project process. Consent to receive SMS messages is collected through web forms or digital opt-in methods that include a dedicated checkbox or equivalent acknowledgment. Standard message and data rates may apply based on your mobile carrier plan.

You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us directly through the communication channels listed on our website.

Duplexity does not sell, rent, or share mobile numbers or personal information for third-party marketing purposes. All communications are intended to support customer service, scheduling, and informational updates related to Duplexity services.

1.2 Cancellation Instructions
You can cancel the SMS service at any time. Just text “STOP” to the number that sent you messages. After sending “STOP,” we will confirm your unsubscribe status via SMS. Once confirmed, you will no longer receive messages unless you re-opt in through our website or sign up again as you did the first time.

1.3 Support Information
If you are experiencing issues with the messaging program, reply with the keyword HELP for assistance, or contact us directly at:

Email:

Phone: (during business hours)

1.4 Carrier Liability & Message Rates

Carriers are not liable for delayed or undelivered messages.

Message and data rates may apply for any messages sent to you from us and to us from you.

You will receive messages as frequently as needed based on your service usage and appointment schedule.

For questions about your text or data plan, please contact your wireless provider.

1.5 Supported Carriers
Our SMS program works with major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.

1.6 Age Restriction
You must be at least 18 years old to participate in our SMS program.

1.7 Privacy Policy
If you have any questions regarding privacy, please read our Privacy Policy

2. General Terms

2.1 Acceptance of Terms
This website (the "Site") is owned and operated by Duplexity ("we," "our," or "us"). By accessing or using the Site, you agree to be bound by these Terms of Service, as well as our Privacy Policy, and any additional terms applicable to specific sections of the Site or services.

We reserve the right to modify these Terms at any time. Updated terms will be posted on this Site. Continued use of the Site after updates constitutes acceptance of the revised Terms.

3. Intellectual Property Rights

3.1 Limited License to You
All content on this Site, including text, images, logos, and software, is the property of Duplexity and is protected by copyright, trademark, and other intellectual property laws. You may download or print a single copy of individual pages for personal, non-commercial use, provided all copyright notices remain intact.

3.2 Prohibited Uses
You may not:

Modify, reproduce, republish, upload, or distribute any content from this Site without written permission.

Use any content in a way that infringes upon our rights or violates applicable laws.

3.3 User-Generated Content
By submitting any content (e.g., comments, reviews, social media posts) to us, you grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, modify, distribute, and display such content.

4. Disclaimers & Limitations of Liability

4.1 No Warranties
All content and services provided on the Site are offered "as is" without warranties of any kind. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

4.2 Indemnification
You agree to indemnify and hold Duplexity, its officers, and employees harmless from any claims, damages, liabilities, or expenses resulting from your use of the Site or breach of these Terms.

5. Online Commerce

Certain sections of the Site may allow purchases. Duplexity is not responsible for payment disputes or other issues arising from transactions.

6. Registration & Account Security

6.1 Account Registration
To access certain features, you may need to create an account. You agree to:

Provide accurate, current, and complete information.

Keep your login credentials confidential.

6.2 Unauthorized Use
If you suspect unauthorized use of your account, notify us immediately at [email protected]. We are not responsible for any loss resulting from unauthorized account use.

7. Termination of Access

We reserve the right to suspend or terminate your access to the Site without notice if we determine that you have violated these Terms or engaged in illegal or inappropriate conduct.

8. Governing Law & Dispute Resolution

These Terms are governed by the laws of the state where Duplexity operates. Any disputes shall be resolved exclusively through binding arbitration in that jurisdiction.

9. Changes to Terms of Service

We may update these Terms periodically. The latest version will always be available on our website.

10. Contact Information

For any questions regarding these Terms of Service, contact us at:

Company Name: Duplexity

Phone: (559) 917-0231

Email: [email protected]

Address: 1401 21st Street Sacramento, CA 95811

By using our website and services, you agree to these Terms of Service.